Privacy Policy

Who we are

App Name: UniStart App
Legal Entity: ALLCAMPUS UK LIMITED
Company Number: 11659728
Registered Address: Unit 7 Landmere Lane, Edwalton, Nottingham, England, NG12 4DG
Contact Email: support@unistart.app

Information We Collect

• Personal Information: Name, Email Address, Phone Number
• Usage Data: App interactions, navigation patterns, device type
• Technical Data: Device identifiers, operating system, crash logs
• Push Notification IDs (for sending in-app notifications)

We do not collect:

• GPS or geolocation data
• Photos or camera access
• Uploaded documents

How We Use Your Data

• To provide and maintain the functionality of the UniStart App
• To personalize the user experience and content recommendations
• To communicate with users (support, updates, notifications)
• To send marketing emails and push notifications (only with your consent)
• To improve app performance and conduct analytics

Legal Basis for Processing (UK GDPR)

• Article 6(1)(a) – Consent (for marketing and push notifications)
• Article 6(1)(b) – Contractual necessity (for providing app functionality)
• Article 6(1)(f) – Legitimate interest (for app analytics and improvements)

Sharing Your Information

We may share data with:

• Google Analytics & Firebase – for app performance and analytics
• Meta (Facebook Pixel) – for marketing attribution
• Partner Universities – if you consent to being contacted

We do not sell your data.

See also: Firebase, Meta, Google

Data Storage & Security

Your data is stored securely on Google Cloud servers and may be processed outside the UK, including the US. We apply appropriate safeguards (e.g. Standard Contractual Clauses) and limit access to essential internal staff only.

Your Rights (under GDPR)

• Right to access your personal data
• Right to request correction or deletion
• Right to withdraw marketing consent
• Right to lodge a complaint: Contact the ICO

Data Retention

We retain your data only as long as necessary. Deleting the app does not delete your data — you must delete your account via the app or email us at support@unistart.app. We erase your data within 30 days unless otherwise required by law.

How to Delete Your Account

1. Open the UniStart App and log in
2. Tap the “Profile” icon
3. Scroll down and tap “Delete Account”
4. Confirm deletion – your data will be erased within 30 days

Alternatively, email us from your account email with subject “Delete My Account”.

Children’s Privacy

The UniStart App is not intended for users under 18. We do not knowingly collect data from children.

Changes to This Policy

We may update this policy. Changes will be posted on this page and may be emailed or shown in-app where appropriate.

Contact

ALLCAMPUS UK LIMITED
Email: support@unistart.app
Registered Address: Unit 7 Landmere Lane, Edwalton, Nottingham, England, NG12 4DG